Frequently Asked Questions for Flexi-Rent
How long can I rent for?
You can rent from one week up to years, with the option to extend any rental period. We specialize in providing rentals for needs and events with flexible terms.
What is the average turnaround time from your warehouse to my destination?
Our turn-around time is approximately 2 business days.
Are the machines tested before being sent out?
Each of our machines gets tested, cleaned, and virus-free. Throughout every phase of our product lifecycle, our technicians maintain quality control through rigorous documentation and procedures.
Can I Extend my rental?
Equipment may be extended for any duration beyond the original rental period by contacting our Flex-Rent Salesperson. Equipment not returned on time or delayed may result in additional fees.
What differentiates you from your competition?
Our superior quality of customer service and flexible rental options set us apart from our competitors.
Is there an upfront deposit required
No deposit requred, the first months rental must be paid before the equipment can be dispatched
If I need to return the equipment earlier or mid-month will there be pro-rated billing
No, rentals are quoted for the month or part thereof.
What notice period is required to return the equipment
Seven day notice period.
What happens if the seven day notice period has elapsed
You will be billed for a full month, every month until the equipment is returned
Can I request an upgrade on computer hardware
Yes computer hardware may be upgraded at an additional cost, which will be incorporated into the rental amount
What are the delivery charges?
All around South Africa, we offer free delivery.
Do I need to get my own Insurance
No,insurance is automatically offered and covered in the rental amount
What products does Flexi-Rent offer to rent
We specialise in rentals of laptops, desktops and monitors but may extend our offering to all other IT equipment dependent on availability
Do you rent to private individuals?
We primarily rent out our Flexi-Rent IT services to registered businesses rather than individuals for personal use. We advise visiting the Re.Works website if you want to look at more options at reasonable prices to purchase.
What if the rented equipment becomes faulty?
We will provide a swop-out unit within 48 hours
Does Flexi-Rent offer technical support?
No, we, unfortunately, are not able to offer technical support.
How quickly can I get the equipment
Once we receive your rental request, we send you a quote. Once you accept this quote our warehouse will be asked to prepare, check and setup your machine. If your computer rental request is standard we have equipment ready and waiting to be checked and cleaned. You will be required to complete a rental application form that provides us with some of your company details and a credit application must be completed and approved by our Credit committee. Once Credit has approved, a rental contract will need to be signed and the first payment is required up front. We can have your computer or laptop rental delivered to you within 48 hours thereafter. If there are no delays, this process can take up to five business days.
Do you have a rent to own program?
Yes, to find out more contact our sales team.
What is the minimum number of units I may rent?
With a minimum requirement of just 5 units.
How does the invoicing work
Rental is due upfront, each month. The first rental must be paid before the equipment is dispatched to you
Can I rent one laptop for one month?
A minimum of five units must be rented in order to qualify for a one-month lease. We advise visiting the Re. Works website if you want to look at more options at reasonable prices to purchase.
Is there a discount for renting for a longer duration at Flexi-Rent?
Yes, the discount depends on both the rental term and the quantity of items rented at Flexi-Rent. The specific details and amount of the discount may vary depending on the specific rental agreement and long-term negotiated with Flexi-Rent. It is recommended to contact the sales representative directly for more information on their discount policies.
What can I rent?
You can rent laptops, desktops, servers, smartboards, projectors, keyboard & mouse and tablets.
Head Office
011 549 9000
0860RENTAL/0860 736825